FAQs

Established in 1992, Pendulum is a leading luxury watch retailer in Thailand. A subsidiary of Sincere Watch Limited, it has built a strong presence with four boutiques across Bangkok and Chiang Mai. Representing over 40 internationally acclaimed watch brands, Pendulum is distinguished by its horological expertise and commitment to exceptional customer service.

Pendulum is proud to be a part of the global network of Official Rolex Retailers since 2017. Besides Rolex and Tudor, we are the authorised retailer for the world’s most eminent watch brands, including Blancpain, Breitling, Franck Muller, Omega, Zenith. Opened in 2023, SHH Pendulum is home to renowned independent watch brands offering exclusive creations, limited edition models, as well as custom-made timepieces.

SHH Pendulum is a new retail concept that celebrates the best of luxury independent watchmaking. Located at Siam Paragon Mall in Bangkok, the SHH Pendulum boutique is currently home to 28 distinguished watch brands, including Bovet, Ferdinand Berthoud, Greubel Forsey, H. Moser & Cie., Jacob & Co, and Laurent Ferrier.

When buying a luxury watch for yourself, always choose the timepiece that resonates most with you—your taste, your lifestyle, and your needs. Most importantly, we recommend that you visit our boutiques to try on the watches yourself, so that you experience the timepieces’ design, features, and how comfortably they sit on your wrist first-hand. Our Sales Advisors are always ready to walk you through the various options and assist with any information you need.

No, we do not sell pre-owned watches. Pendulum and SHH Pendulum are the authorised retailers of all the brands that we carry, and we retail only brand-new timepieces.

We warmly welcome you to visit any of our boutiques at the addresses listed above to discover our fine selection of timepieces. Alternatively, you may wish to connect with us online prior to your visit via the following channels.

Contact Us Form: https://pendulum.co.th/contact-us/
Line OA: https://lin.ee/khtoh08
Instagram: https://instagram.com/pendulumthailand?igshid=OGQ5ZDc2ODk2ZA==
Facebook: https://www.facebook.com/PendulumThailand?mibextid=LQQJ4d

Pendulum has four boutiques conveniently located across Bangkok, and one in Chiang Mai. You can find us at the following addresses.

SHH Pendulum, Siam Paragon, Bangkok
Unit M31A, M/F,
991 Rama 1 Road, Pathumwan,
Bangkok 10330
Tel: +66 2 125 2128
Open Monday to Thursday: 11.00am to 9pm, and Friday to Sunday: 11.00am to 9:30pm

Pendulum, Central World, Bangkok
Unit A105, 1/F, 4,4/1-4/2,4/4
Rajdamri Road, Pathumwan,
Bangkok 10330
Tel: +66 2 252 4494
Open Monday to Sunday: 11am to 8pm

Zenith Boutique, Siam Paragon, Bangkok
Unit M38A, M/F,
991 Rama 1 Road, Pathumwan,
Bangkok 10330
Tel: +66 2 128 0517
Open Monday to Thursday: 11.00am to 9pm, and Friday to Sunday: 11.00am to 9:30pm

Breitling, Siam Paragon Luxe Hall, Bangkok
Luxe Hall, M/F,
991 Rama 1 Road, Pathumwan,
Bangkok 10330
Tel: +66 92 573 1568
Open Monday to Sunday: 10am to 10pm

Pendulum, Central Chiang Mai
Unit 135,
1/F 99-99/1-2 Moo 4 Faham, Muang Chiangmai,
Chiangmai 50000
Tel: +66 52 001 295
Open Monday to Sunday: 11am to 7pm

We accept payments in cash, credit card (American Express, Visa, Mastercard, UnionPay), payment link for credit cards, and QR code (PromptPay).

VAT tax refund in Thailand is applicable for tourists who are travelling on a tourist visa and has not exceeded 60 days of stay in Thailand.

To check whether you are eligible for VAT tax refund, please visit the official Thai Customs website: https://vrtweb.rd.go.th/66.html

As an Official Rolex and Tudor Retailer, we are authorised to receive your Rolex and Tudor timepieces for servicing at the Rolex Service Centre. The staff at the Rolex Service Centre are equipped with the requisite expertise and technical proficiency to provide guidance on all aspects of care for Rolex and Tudor watches.

For servicing and maintenance queries for the other brands that we carry, you may get in touch with the Pendulum Service Centre via Line at https://line.me/ti/p/R3aGCZbSmf.