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Dear IWC Enthusiast,


For more than 150 years, IWC Schaffhausen has been combining the best craftsmanship and technology to create timepieces that are built to last for generations. Buying an IWC watch is a lifetime investment. We want to honour and protect your investment by introducing My IWC, our new customer care platform. Register your timepiece and become a member of My IWC, and you will benefit from a 6-year extension to your standard 2-year International Limited Warranty.


In recent years, we have made significant investments and progress in quality management and testing. A significant milestone was also the opening of our new manufacturing centre in 2018, which enabled us to implement numerous process improvements. We have complete confidence in the quality of our products and are proud to reward your trust in IWC Schaffhausen with a 6-year extension of your 2-year International Limited Warranty.


Additionally, as a member of My IWC, you will enjoy privileged access to the world of IWC, benefitting from specialised advice and exclusive services. And, of course, you will always be the first to hear important news about our brand.


Yours sincerely,


Christoph Grainger-Herr

CEO IWC Schaffhausen

Visit and register your timepiece by entering the serial number. The serial number is the 7-digit number engraved on the back of your watch. You can also find it on your International Limited Warranty card.
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